To sign in to your account, click My Account, enter your email and password into the form provided and then click ‘Sign In‘.
Click My Account, then click ‘Lost your password?’. Enter your email or username into the field and click ‘Reset Password‘. We will then send you an email with a secure link to reset your password. Once you receive the email, click the link and follow the instructions.
Log in to your Promo Genius account for options to update your delivery address, name, email and to change your password.
After placing an order you will receive an artwork proof within 1-2 working days. We aim to get this to you as quick as possible to avoid delays. You will receive an email notification when your artwork proof is ready for you to approve.
As soon as your artwork proof has been approved. Your order will be sent to print. Production turnaround time for delivery is 3-4 Working Days.